Our 120-Night Comfort Promise

Our goal at iSense Sleep is to improve your quality of sleep, so we made comfort yours to control by providing adjustability in our products.

Our Comfort ControlTM Specialists are here to help you fine-tune that adjustability. If you feel like your mattress or pillow isn't providing you a good night's sleep, contact us at 1-888-753-3706 so we can help make it right.

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Our Comfort Promise

We believe your body needs at least 45 nights to adjust to its new sleep support system. Please contact a Comfort ControlTM Specialist if during any part of the first 120 nights you are not completely satisfied with the overall comfort of your pillow or mattress. That assistance could be over the phone, by providing online documentation, assisting with replacement parts, or even sending out a service representative if necessary.

Please allow a Comfort ControlTM Specialist to assist you with your comfort level before replacement items are sent out or the product is replaced in full. Because our products are adjustable, our customer service team can usually guide you to a resolution of a satisfied night's sleep. On rare occasions, our comfort promise will allow you to exchange components to help accommodate for a comfortable night's sleep.

Our Comfort Promise

We believe your body needs at least 45 nights to adjust to its new sleep support system. Please contact a Comfort ControlTM Specialist if during any part of the first 120 nights you are not completely satisfied with the overall comfort of your pillow or mattress. That assistance could be over the phone, by providing online documentation, assisting with replacement parts, or even sending out a service representative if necessary.

Please allow a Comfort ControlTM Specialist to assist you with your comfort level before replacement items are sent out or the product is replaced in full. Because our products are adjustable, our customer service team can usually guide you to a resolution of a satisfied night's sleep. On rare occasions, our comfort promise will allow you to exchange components to help accommodate for a comfortable night's sleep.